Reference

Privacy Policy for e7777 Account Holders

We collect only what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby accessible. You control your data and can request changes or deletion at any time.

Account dataPayment recordsDevice accessSupport logsCookie preferences
e7777 Privacy Policy for e7777 Account Holders
PRIVACY CONTACT

Reach Us About Your Data

If you want to see what we hold, update outdated details or request deletion, our support team handles privacy requests through the same channels you use for account help. Response time for data requests is usually within two business days.

Team online

Live Chat

Open the chat widget in the bottom corner of any page and tell the agent you have a privacy or data request. They'll confirm your identity with your registered phone number and process the request or escalate it to the privacy officer if needed.

Email Support

Send your request to the support email listed in the account settings page. Include your registered phone number and a brief description of what you need—data export, correction or deletion. We reply within 48 hours with next steps or the file you requested.

Account Settings

Your account dashboard has a privacy section where you can download your transaction history, update contact details and toggle cookie preferences without contacting support. Full deletion requests still go through the support team for identity verification.

DATA HANDLING

How We Protect Your Information

We encrypt payment details in transit and at rest, restrict internal access to account data by role, and log every query against your records so we can audit who viewed what. Regional law and eligible regions determine how long we retain each data category.

Storage and Encryption Your bKash and Nagad wallet numbers are encrypted before storage and decrypted only when you initiate a withdrawal. Session tokens expire after 30 minutes of inactivity. We host account databases in facilities that meet regional data residency requirements where applicable.
Cookies and Tracking We use session cookies to keep you logged in, functional cookies to remember language and currency settings, and analytics cookies to see which game categories get the most traffic. You can disable analytics cookies in account settings without affecting lobby access.
Third-Party Sharing We send transaction amounts and wallet IDs to bKash, Nagad and Rocket only when you confirm a deposit or withdrawal. We share device fingerprints with fraud-detection partners if a login attempt is flagged. We never pass your data to advertising networks or social platforms.
Retention and Deletion We keep closed account records for the minimum period required by regional financial rules, then delete them automatically. You can request earlier deletion through support; we process the request within seven days after identity confirmation. Game history and payment logs older than two years are archived and inaccessible.

Common Privacy Questions

We ask for your phone number, email address and date of birth to verify your identity and send account alerts. When you deposit via bKash, Nagad or Rocket, we store the wallet number you used so you can withdraw to the same account later without re-entering it.

Yes. Contact support through live chat or email and request a data export. We send a file containing your account details, transaction history, game logs and support chat transcripts within 48 hours. The file is encrypted and password-protected using your registered phone number.

No. We share payment details only with the wallet provider processing your deposit or withdrawal and security logs only with fraud-prevention partners when a login looks suspicious. We never pass your information to advertisers, data brokers or social platforms.

Log in and go to account settings, then edit the contact section. You'll receive a verification code at the new number or address before the change takes effect. If you no longer have access to the old number, contact support with proof of identity.

We keep closed account records for the period required by regional financial regulations to satisfy audit and dispute requirements, then delete them automatically. You can request immediate deletion through support; we process it within seven days after confirming your identity.

Session and functional cookies are required to keep you logged in and display the lobby correctly. You can disable analytics cookies in account settings without losing access. If you block all cookies in your browser, you'll need to log in every time you visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.